How long does it take for withdrawals to reach your nominated account?

As an instant access account, you should receive withdrawals in your account within 3 hours.

What happens if my payment takes longer than expected?

All deposits and withdrawals are processed via the UK Faster Payments Scheme; payments between banks are processed almost instantly, and most credit the destination account instantly, too.

Sometimes, the Faster Payments Scheme takes longer for banks to communicate and send funds to each other.

In addition, we have to review every deposit and withdrawal using automated systems. 

Some payments have to be reviewed manually, which can take longer than the normal instant processing or 3 hours we indicate. We know this is frustrating, but these checks are designed to try and keep our customers safe from fraudulent activity, and to ensure we're meeting our legal and regulatory obligations.

Please see the Terms and Conditions for further information.